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faculty

Arnaud BANOUN
Full Time Professor of Marketing
Home Arnaud BANOUN - Full Time Professor of Marketing

Arnaud BANOUN is a Professor in marketing. He defended his thesis in management science at the University of Paris I Panthéon-Sorbonne after obtaining a Master’s degree in Research at the University of Clermont Auvergne. His research focuses on value creation and the transformation of organisations, innovation and creativity. As part of his research work, he collaborates with a number of organisations, start-ups and consultancies to coordinate research and development projects. He pays particular attention to the connection between research and business application, a key topic in management science.

Biography ’’ Created with Sketch.
In brief
Teaching areas
- Creating customer value
- Advanced Marketing & Growth Marketing
- Internal Marketing
- Marketing & Service Management
Research topics
- Researcher at CleRMa, Clermont Research Management | STeRA Axis, Strategy, Territory and Networks of Actors
- Networks and value creation
- Innovation & Creativity
- Organisational transformation
Responsibilities
- Full Time Professor of Marketing
- Head of the Business Development Major on the Master Programme
- Head of the Business Development & Entrepreneurship programme
Education
- PhD in Management Sciences, Université Paris 1 Panthéon-Sorbonne, 2013

Professional experience

  • Since 2019: Clermont School of Business -Professor in Innovation & Development
  • 2009 – 2019: Professor, EDC PARIS BUSINESS SCHOOL, France
  • 2005 – 2008: Professor, University of Auvergne, France

Publications – Contributions

Academic research articles (peer-reviewed)

  • Dufour, L., Andiappan, M., Banoun, A. (2023). How healthcare professionals transition from being self-employed to being employees: The case of French medical biologists. SSM-Qualitative Research in Health, 100303.
  • Dufour, L., Andiappan, M., & Banoun, A., 2023. How healthcare professionals transition from being self-employed to being employees: The case of French medical biologists. SSM-Qualitative Research in Health, 4, 100303.
  • Dufour L., Andiappan M., Banoun A., 2021. Support or evaluate? The multifaceted role of supervisors during the newcomer socialization process. European Management Journal, vol. 39, Issue 4.
  • Ruizalba Robledo J. L., Soares A., Rodriguez-Molina M. A., Banoun A. 2019. Gamification and entrepreneurial intentions. Journal of Small Business and Enterprise Development.
  • Dufour L., Andiappan M., Banoun A., 2017. The impact of emotions on stakeholder reactions after organizational wrongdoing. European Management Review.
  • Banoun A., Rochette C., 2017. Le gestionnaire public au coeur de logiques contradictoires. Le cas des centres de services partagés. Revue Française de Gestion, n°266.
  • Banoun A., Dufour L., Andiappan M., 2016. Evolution of a service ecosystem: Longitudinal evidence from multiple shared services centers based on the economies of worth framework. Journal of Business Research, n°69.
  • Banoun A., Bright M. J., 2007. La Chambre de Commerce et d’Industrie, comme Centre de Services Partagés : soutien et générateur de démarches industrielles innovantes. Revue Vie et Sciences Economiques, n°176-177.

Book chapters and Handbooks

  • Banoun A., Gardet E., Peillon S., 2011. Mécanismes de garantie et types d’opportunisme : le cas d’un réseau d’innovation. In : Banoun A., Dufour L. (Eds). L’opportunisme. Une approche pluridisciplinaire, Hermès Science, Londres.
  • Banoun A., Boncori A.-L., Butori R., 2009. Paradoxes et gestion des entreprises : quelle(s) perspective(s) ? In : Pras B. (Ed.). Etats généraux du management, Vuibert, Paris.
  • Banoun A., Bright M. J., 2008. Communication externe et structuration d’un réseau social : la chambre de commerce et d’industrie comme centre de services partagés, socle de l’« apprentissage coopérationnel ». In : Lecoutre M., Lièvre P. Management et réseaux sociaux, Ed. Hermes-Lavoisier, Paris.

Professional and newspaper articles

  • Debets M., Banoun A., 2013. Achats : quelle interface hôpital / industrie ? La gestion de la relation client-fournisseur. Revue Hospitalière de France, n°554.
  • Banoun A., Bright M. J., 2007. De la valorisation à la coopération industriell. Aviation Civile Magazine, n° 343.
  • Alioui S., Banoun A., 2007. Vers une « approche managériale » de l’information financière, Revue Echanges, n° 243.

Papers in academic conferences

  • Banoun, A., Andiappan, M., Azeem, M. U., Dufour, L., Ulhaq, I. (2024). The Role Of Jealousy In Predicting The Effects Of Informational Unfairness On Helping And Gossiping. Annual Meeting Of The Academy Of Management (Aom), Chicago, Août
  • ELGAAIED-GAMBIER, L., HAMDI-KIDAR, L., BANOUN, A., SALGADO, S. (2023). Participation in green co-creation challenges increases likelihood of adopting pro-environmental choices. Congrès International de l’AFM, Tunis, 18-20 mai
  • Elgaaied L., Hamdi-Kidar L., Banoun A., Salgado S., 2022. Participation in green co-creation challenges increases likelihood of adopting pro-environmental choices. AFM Congress, 18-20 May, Tunis.
  • Ruizalba Robledo J. L., Soares A., Banoun A., Rodriguez-Molina Ma., 2015. Gamification and Entrepreneurial Intentions: A Theoretical And Methodological Approach. International Gamification for Business Conference, September, Aston Business School Birmingham.
  • Andiappan M., Dufour L., Banoun A., 2015. The Impact of Emotions On Stakeholder Reactions To Firm Misconduct. Academy of Management Annual Conference, 7-11 Août, Vancouver, British Columbia, Canada.
  • Banoun A., Chebbi H., Dufour L., Lamine W., 2015. Service-Dominant Logic And Actor-Network Theory: Longitudinal Evidence Of Service Ecosystem’s Development From The Evolution Of Multiple Shared Services Centers. Naples Forum On Services, 9-12 Juin. Naples.
  • Banoun A., Dufour L., 2015. The Evolution Of Shared Services Centers: A Service-Dominant Logic Approach. Congrès International De L’afm, 20-22 May, Marrakech.
  • Banoun A., Dufour L., 2014. Tell me how you feel and I will tell you how you will act: The role of stakeholder decision making in the corporate reputation damage process. EURAM, 4-6 June, Valence.
  • Dufour L., Banoun A., 2013. Double standards for wrong-doing: a theoretical model of the corporate reputation damage process. The first management theory conference, 28 September, San Francisco.
  • Banoun A., Dufour L., 2012. Same action, same consequences? Theorizing the corporate reputation damage process. EGOS, 5-7 July, Helsinki.
  • Banoun A., Dufour L., Andiappan M., 2010. Controlling corporate reputation through the management of image gaps. EGOS colloquium, 28 june-2 July, Lisbonne.
  • Dufour L., Banoun A., Andiappan M., 2010. Managing image gaps: how to maximize reputation. EURAM conference, 19-22 May, Rome.
  • Dufour L., Banoun A., 2009. Dealing with resistance to management. Academy of Management Conference, 7-11 August, Chicago.
  • Banoun A., Dufour L., 2009. L’image corporate : une solution aux problématiques contradictoires des organisations ? 25ème congrès de l’Association Française du Marketing, 14 et 15 mai, Londres.
  • Banoun A., Bright M.-J., 2009. A Business marketing approach of intraorganizational relationships. The case of shared services centres. 4th Conference on Business Market Management, 18-20 March, Copenhagen.
  • Dufour L., Banoun A., 2008. Le rôle de la communication interne : entre recherche de légitimité et conduite du changement. 19ème congrès de l’AGRH, 9-12 novembre, Dakar.
  • Banoun A., Boncori A.-L., Butori R., 2008. Paradoxes et gestion des entreprises. (Poster). Etats Généraux du Management, 17 octobre, Paris.
  • Banoun A., 2008. Internal Industrial Marketing: An Introduction. 1st French – German – Swiss Workshop on B2B Marketing, June 20-21, Lausanne.
  • Banoun A., 2007. L’organisation comme réseau : vers le concept de « marketing industriel interne. Colloque francophone « Prospective et Entreprise », 6 décembre, Paris.
  • Banoun A., Bright M. J., 2007. Communication externe et structuration d’un réseau social : la chambre de commerce et d’industrie comme centre de services partagés, socle de l’« apprentissage coopérationnel. » 2ème journée transdisciplinaire de recherche « Management et réseaux sociaux » soutenue par AIMS-AGRH, 8 novembre, Clermont-Ferrand.
  • Banoun A., 2007. A new approach to improve inner knowledge network through B to B practices: Towards the concept of “internal industrial marketing”. Case of shared services centres. IMP Doctoral consortium. Exploiting the b2b knowledge network: new perspectives and core concepts, 28 et 29 août, Manchester Business School.
  • Alioui S., Banoun A., 2006. Normalisation comptable et structure organisationnelle. 5ème Colloque Métamorphose des Organisations, 23-24 novembre, Université de Nancy.

Study and research reports

  • Banoun A., Dufour L.,  Lynch J., 2023.Présentation lors de l’Assemblée Générale de la Marque Auvergne de l’étude scientifique sur la fierté et l’engagement territorial : la fierté auvergnate en partenariat avec la Marque Auvergne, 27 juin, Clermont-Ferrand.
  • Banoun A., Dufour L.,  Lynch J., 2023. Rapport d’étude scientifique sur la fierté et l’engagement territorial : la fierté auvergnate en partenariat avec la Marque Auvergne, juin, 28 p.
  • Banoun A., Dufour L.,  Lynch J., 2022. Rapport d’étude Scientifique sur l’engagement et la motivation des licenciés et des bénévoles de la Fédération des Clubs de la Défense (FCD), mars, 31 p.
  • Banoun A., 2022. Présentation en Assemblée Générale des résultats de l’étude scientifique sur l’engagement et la motivation des licenciés et des bénévoles de la Fédération des Club de la Défense (FCD), 26 mars, Bourges.
  • Banoun A., 2021. Présentation des résultats de l’étude scientifique sur l’adoption d’un réseau social d’entreprise au sein d’un grand groupe français. 
  • Banoun A., Dufour L., Elie Dit Cosaque C., Pallud J.,  (2021), Rapport d’étude scientifique sur l’adoption d’un réseau social d’entreprise au sein d’un grand groupe français.
  • Banoun A., 2021. Rapport d’étude scientifique portant sur l’intégration différée de quatre sites industriels au sein d’une ETI industrielle française, 15 février, 30p.
  • Banoun A., 2020. Rapport d’étape sur les premiers résultats d’une étude scientifique sur l’adoption d’un réseau social d’entreprise au sein d’un grand groupe français (1er questionnaire). 
  • Banoun A., 2020. Rapport d’étude scientifique portant sur la transformation du métier de commissaire aux comptes – CRCC de Paris, 25 septembre.

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© 2025 Clermont School of Business, made by Limpide